Serving Greater Philadelphia  •  HIPAA Compliant  •  24/7 Dispatch
Concierge Medical Transport

Philadelphia's Premier
Medical Transportation,
Delivered with Excellence.

A concierge non-emergency medical transportation service trusted by hospitals, rehab centers, case managers, and families across Philadelphia and the surrounding counties. Safe, on-time, and uncompromisingly professional.

HIPAA Compliant
Certified Crews
24/7 Dispatch
5-Star Rated

Instant Fare Calculator

Calculate private-pay pricing from the official rate sheet, including mileage, timing, wait time, and service add-ons.

  • Server-verified fare calculation
  • Automatic long-distance deposit
  • Secure Stripe Checkout
Calculate & Book
15+Years of Service
250K+Transports Completed
99.7%On-Time Performance
4.9★Average Client Rating
Our Services

Comprehensive Medical Transportation, Crafted with Care

From routine appointments to specialized discharges, every ride is staffed by trained crews, equipped with medical-grade vehicles, and managed end-to-end by our dispatch team.

Ambulatory Transport

Comfortable, door-through-door transport for clients who can walk independently or with minimal assistance.

  • Curb-to-curb & door-through-door
  • Trained, uniformed drivers
  • Climate-controlled vehicles

Stretcher & Bariatric

Safe, supine transport for clients who cannot sit upright — handled by EMT-trained crews.

  • Two-attendant transfers
  • Bariatric stretchers (up to 700 lbs)
  • Oxygen capability

Hospital Discharges

Seamless coordination with case managers and discharge planners for safe, timely transitions of care.

  • Same-day pickups
  • Direct case-manager line
  • Insurance & private-pay

Dialysis & Recurring

Reliable standing-order transport for dialysis, infusion, and recurring therapy appointments.

  • Same driver, same time
  • Standing weekly schedules
  • Family notifications

Long-Distance & Concierge

White-glove long-distance medical transport with rest stops, medication coordination, and travel companions.

  • Inter-facility transfers
  • Pennsylvania long-distance routes
  • Family liaison support
The United Care Difference

Why Philadelphia Healthcare Partners Choose Us

We don't just move patients — we extend the care continuum with the same standards expected inside Philadelphia's top hospitals and academic medical centers.

HIPAA-Trained Crews

Every team member completes rigorous HIPAA, CPR, BLS, and patient-handling certifications.

Real-Time GPS Tracking

Live ETAs and arrival updates sent directly to facilities and family members.

99.7% On-Time

Pre-routed pickups and live dispatch redundancy ensure clinical schedules are honored.

White-Glove Care

From the doorway to the exam room — door-through-door service is our standard, not an upgrade.

Fully Insured & Credentialed

$5M liability coverage, vehicle inspections, and Medallion-certified vehicles.

24/7 Live Dispatch

No call trees, no voicemails — speak to a real dispatcher any hour, any day.

For Healthcare Partners

Built for Philadelphia Hospitals, Rehabs & Case Managers

United Care integrates directly into your discharge workflows across the Philadelphia health system. We become an extension of your care team — handling logistics so your staff can focus on patients.

Dedicated Account ManagerOne point of contact for every facility partner.
Priority Discharge LaneSame-day pickups with guaranteed 60-minute response.
Direct EMR IntegrationSubmit trip requests via fax, portal, or HL7 feed.
Custom Billing & ReportingMonthly utilization reports and consolidated invoicing.
Become a Facility Partner
180+ FacilitiesPhilly-area partners
60-Min ResponseGuaranteed dispatch
Monthly ReportsCustom analytics
Our Process

Effortless Booking, Exceptional Delivery

From the first call to the final handoff, every step is engineered for clinical reliability and human warmth.

01

Request Pickup

Call our 24/7 dispatch or submit online — confirmed within minutes.

02

Care Plan

We match crew, vehicle, and equipment to your specific clinical needs.

03

Live Transport

Trained team arrives, performs safe transfer, and provides real-time ETAs.

04

Safe Handoff

Door-through-door delivery with documented handoff to receiving staff.

Trusted Voices

What Our Partners Are Saying

"United Care has become an invaluable partner in our discharge workflow. Their crews are professional, on time, and genuinely kind to our patients — it's exactly the standard we expect."

SM
Sandra Mitchell, RNDirector of Case Management, Center City Medical Center

"My mother needed weekly dialysis transport, and the consistency, kindness, and dignity her driver showed her was priceless. They feel like family now."

DR
Daniel R.Family Caregiver

"We rely on United Care for every long-distance inter-facility transfer. They are punctual, credentialed, and their reporting makes auditing painless."

JK
Jennifer KaoVP of Operations, Sunrise Post-Acute, Bala Cynwyd
Frequently Asked

Answers to Common Questions

Do you accept insurance?

Yes — we accept most major commercial insurance, Medicaid waivers, VA, workers' comp, and private pay. Our billing team will verify coverage prior to your scheduled transport.

How far in advance should I book?

We recommend booking 24–48 hours in advance for routine transports. For same-day hospital discharges, our 60-minute priority response is available.

What service areas do you cover?

We proudly serve Pennsylvania, with daily coverage across Philadelphia, Bucks, Montgomery, Delaware, and Chester counties. Long-distance medical transport is available within Pennsylvania for inter-facility transfers.

Are your vehicles ADA-compliant?

Yes. Our entire fleet is ADA-compliant, equipped with hydraulic lifts, four-point securement systems, and bariatric capacity up to 700 lbs.

Can family members ride along?

Absolutely. One family member or caregiver may accompany the client at no additional charge on most transports.

Are your drivers medically trained?

All crews are CPR/BLS certified, HIPAA trained, and complete advanced patient-handling courses. Stretcher transports are staffed by EMT-trained personnel.

Ready to experience the United Care standard?

Philadelphia's most trusted concierge medical transport. Speak with a live dispatcher 24/7 — or request a transport in under 60 seconds.

Contact Us

Let's Coordinate Your Next Transport

Whether you're a discharge planner, case manager, family member, or facility administrator — our team is ready to help.

24/7 Dispatch(215) 555-0199
Philadelphia Headquarters1500 Market Street, Suite 1200
Philadelphia, PA 19102
Service AreaPhiladelphia, Bucks, Montgomery,
Delaware & Chester counties
Hours of ServiceDispatch: 24 / 7 / 365
Office: Mon–Fri, 8AM–6PM

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