Serving Greater Philadelphia  •  HIPAA Compliant  •  24/7 Dispatch
Partner With Us

An Extension of
Your Care Team.

United Care integrates directly into your discharge workflows. We handle logistics so your case managers, social workers, and clinical staff can focus on what matters most — patient outcomes.

Why Facilities Partner With Us

The Operational Edge Philadelphia Health Systems Need

60-Minute Discharge Lane

Same-day pickups with a guaranteed 60-minute dispatch response from notification to wheels-rolling.

Dedicated Account Manager

One named point of contact for your facility — no call trees, no escalation chains.

EMR & Epic Integration

Submit trip requests via portal, fax, secure email, or HL7 feed. Compatible with major EHRs.

Consolidated Billing

Monthly invoicing with itemized trip data — perfect for finance teams and audit committees.

Custom Utilization Reports

Monthly reports on volume, on-time %, average response time, and cost-per-trip metrics.

BAA & HIPAA-Ready

Pre-drafted Business Associate Agreement and full Privacy Rule compliance documentation.

Onboarding

From Contract to First Pickup in 5 Days

Our facility onboarding is built for speed. Most new partners are live within a week — fully credentialed, with dispatch protocols in place and an account manager assigned.

  • Day 1: Discovery call with VP of Partnerships
  • Day 2: BAA, contract, and credentialing exchange
  • Day 3: Account manager assigned + dispatch portal access
  • Day 4: Staff training (15-min Zoom) on booking workflow
  • Day 5: First transport — and full white-glove activation
Who We Serve

Trusted Across the Philadelphia Health Continuum

Acute Care Hospitals

Same-day discharges, ED diverts, inter-facility transfers, and observation unit pickups.

Skilled Nursing & Rehab

Daily appointment routes, specialist visits, and admission/discharge coordination.

Assisted Living

Resident outings, recurring medical appointments, and family-coordinated transport.

Dialysis & Infusion Centers

Standing-order recurring transport with assigned drivers and consistent timing.

Hospice & Home Health

Compassionate, gentle transport for end-of-life and palliative care patients.

Case Management Groups

Workers comp, accountable care organizations, and managed care plans.

Become a Partner

Let's Start a Conversation

Facility Partnership Inquiry

Ready to streamline your discharge process?

Speak with our VP of Partnerships directly.